How can we help you today?
Enter your search term here...
Contact us @
What is your 100% Guarantee?
Is this site legitimate?
What kind of customer service do you offer?
When will my tickets arrive?
Will my tickets be valid and authentic?
See all 7 articles
Browsing For Tickets and Placing an Order
How do I search for tickets?
Why can't I add a different set of tickets to my cart?
How do I filter the ticket listings by an attribute (quantity, price, etc...)?
Why can't I select the quantity of tickets I want?
How close to the event can I purchase tickets?
See all 20 articles
Are Mobile E-tickets, Email Delivery, and Instant Download the same? How do I use these tickets?
Am I guaranteed to receive my tickets in time for the event?
Can I track the tickets that are being shipped to me?
I didn't receive my tickets the day after I placed my order even though I selected Overnight Delivery at checkout. Why is that?
What happens if I'm not available when the tickets are delivered?
See all 25 articles
Cancellations and Exchanges
Do you offer refunds for events that are cancelled or rescheduled?
Can I cancel my order or exchange my tickets?
Pricing and Fees
Are the prices I see while browsing for a single ticket or all of the tickets in the listing?
Who sets the price of the tickets on your site?
Can I submit an offer or negotiate the price of tickets with the seller?
Are the more expensive tickets always better seats?
Do ticket prices typically drop as the event date approaches?
See all 9 articles
Ticket and Event Information
What does it mean if the tickets say Obstructed View?
Why is my name not on my ticket?
Where can I find out what time the venue opens or when certain acts are set to perform?
Will I be notified when the seller confirms my order?
Should I bring my order summary email to my event?
See all 8 articles