Pricing and Fees

Are the prices I see while browsing for a single ticket or all of the tickets in the listing?
The price you see in the listing is the price for a single ticket.  Once you select the quantity you would like and click the button to buy them, it will br...
Wed, 14 Dec, 2016 at 2:08 PM
Who sets the price of the tickets on your site?
All ticket prices are set by the ticket resellers that listed them for sale on our site.  They choose these prices based on the market value of the ticket, ...
Wed, 14 Dec, 2016 at 2:08 PM
Can I submit an offer or negotiate the price of tickets with the seller?
To protect everyone's privacy, we do not provide any personal information for customers and sellers to contact each other.  Additionally, sellers list ...
Wed, 14 Dec, 2016 at 2:09 PM
Are the more expensive tickets always better seats?
Not always.  Sellers have full price control and list their tickets at any price that they want, so tickets for the exact same section and row may be signif...
Wed, 14 Dec, 2016 at 2:09 PM
Do ticket prices typically drop as the event date approaches?
This isn't always the case.  Ticket prices may actually rise as the event approaches if there is a high demand for the tickets and you run the risk of ...
Wed, 14 Dec, 2016 at 2:09 PM
What additional fees will be applied to my order?
While going through the checkout process, you will see a breakdown of all of your charges.  This includes the cost of the tickets, a service fee, and a deli...
Wed, 14 Dec, 2016 at 2:09 PM
Can I switch my payment method after the order has been placed?
No.  We are not able to change any payment information after an order has been placed.
Wed, 14 Dec, 2016 at 2:10 PM
The price I paid for my tickets is different than what is printed on them. Why is that?
The prices you see on our site are set and controlled by the individual placing the tickets for sale and they are able to adjust them at any time.  The pric...
Wed, 14 Dec, 2016 at 2:10 PM
Prices have gone down for tickets similar to the ones I purchased. Are you able to exchange them or refund the difference?
The secondary market on which we operate is a live market, meaning that inventory and the prices associated with that inventory may change frequently.  We a...
Wed, 14 Dec, 2016 at 2:10 PM