Ticket and Event Information

What does it mean if the tickets say Obstructed View?
Obstructed View, Limited View, and Partial Obstruction are all terms used to indicate that attendees in certain seats may not have a full view of the entire ...
Wed, 14 Dec, 2016 at 2:54 PM
Why is my name not on my ticket?
Since we work on the secondary market, all of the tickets sold on our site were first purchased by someone else on the primary market.  This means that ther...
Wed, 14 Dec, 2016 at 2:55 PM
Where can I find out what time the venue opens or when certain acts are set to perform?
Since we are not affiliated with any venues, we don't always have specific event information other than the time the event is set to begin.  Times and p...
Wed, 14 Dec, 2016 at 2:55 PM
Will I be notified when the seller confirms my order?
Yes, we will send you an email once the seller has confirmed the availability of the tickets you requested.  You can always check the current status of your ...
Wed, 14 Dec, 2016 at 2:55 PM
Should I bring my order summary email to my event?
There is no need to bring your order summary with you to your event, it is simply for your reference.  To gain entry to your event, you will need to present...
Wed, 14 Dec, 2016 at 2:56 PM
Can I get the tickets I ordered sooner than the expected delivery date?
Sellers often receive their tickets from the venue earlier than they expected, but since they don't always know exactly when that will be, they provide ...
Wed, 14 Dec, 2016 at 2:56 PM
Why did I receive different tickets than what I ordered?
We are committed to providing you with tickets that are the same or better than the tickets you ordered.  Per our sales terms and conditions, we have full d...
Wed, 14 Dec, 2016 at 2:56 PM
Can I have my tickets resent to me if they are damaged or if I no longer have them in my possession?
Unfortunately, tickets for live events are difficult to have reissued or reprinted, so it is important to keep them in a safe place.  If you no longer have ...
Wed, 14 Dec, 2016 at 2:56 PM