Ticket Delivery

What does "Paperless Delivery" mean?
Paperless delivery occurs when your tickets are associated with the original card used to purchase the tickets on the primary market.  If the seller use...
Mon, 30 Jan, 2017 at 5:25 PM
What does it mean if my order is set for Electronic Transfer?
If the delivery type for your order is Electronic Transfer, you will be receiving your tickets electronically, on your mobile device. Before your event,...
Fri, 10 Jul, 2020 at 3:16 PM
My tickets are supposed to be held at Will Call. What is that?
When your tickets are set as Will Call, it means that they will be available for pick up at the venue on the day of the event. Some venues have separate Wil...
Fri, 3 Feb, 2017 at 1:49 PM
My delivery method says Local Pickup, how will I know where to go?
If your tickets are set for Local Pickup, they will be available at or near the venue on the day of the event. When the seller has finalized the details, we...
Fri, 3 Feb, 2017 at 5:51 PM
My tickets say AXS Mobile ID, but when I bought them it said Flash Seats. Why did that change?
Flash Seats is in the process of changing its name to AXS Mobile ID and will still work the same way as before. Your tickets are still 100% authentic and wi...
Fri, 10 Jul, 2020 at 3:08 PM
What is AXS Mobile ID? Is it secure?
AXS Mobile ID is a simple and secure ticketing system that allows tickets to be transferred electronically for a paperless entry to your event. AXS Mobi...
Fri, 10 Jul, 2020 at 3:11 PM
How do I set up an AXS account? What if I already have an account?
You will first need to go to www.axs.com to set up an AXS account. You can do that by clicking "Sign In" from the menu at the top, and then clicki...
Fri, 10 Jul, 2020 at 3:15 PM